ISO 9001:2015

ISO 9001 QUALITY MANAGEMENT SYSTEM STANDARD

Organizations and institutions that aim to best meet customer expectations have adopted customer-oriented production, and from this stage onward, the concept of a Quality Management System has emerged.

ISO 9001 is a management system that ensures all processes leading to the delivery of a product or service—regardless of its type—are managed within the framework of quality principles, guaranteeing continuity and improvement.

In 1987, the International Organization for Standardization (ISO) published the ISO 9000 Quality Standards Series, which has been reviewed and revised every 5–10 years according to user feedback and industry needs.

ISO 9001:2008 was revised; unclear practices from the 2000 version were removed.

ISO 9001:2015 was revised with the introduction of concepts such as Risk Management, Strategic Objectives, Organizational Context, and Documented Information.

Historical Development of ISO 9001 Standard

• 1963 – MIL/Q/9858 (USA defense technology)
• 1968 – AQAP standards (NATO countries)
• 1979 – BS 5750 (UK)
• 1987 – ISO 9000 series (ISO)
• 1988 – EN 29000 standards (CEN)
• 1988 – TS 6000 Quality Assurance System Standard (Turkey)
• 1991 – TS EN ISO 9000
• 1994 – Revised by ISO (9001:1994 / 9002:1994 / 9003:1994)
• 1996 – EN 29000 series reissued as EN ISO 9000
• 2000 – Revised and published as ISO 9001:2000
• 2008 – Revised and published as ISO 9001:2008
• 2015 – Revised and published as ISO 9001:2015

Benefits of the New Standard (ISO 9001:2015)

Make Quality and Continuous Improvement the Focus of Your Business

The revised standard ensures that quality management is aligned and integrated with your company’s business strategy, securing long-term sustainability.

Leadership

Greater involvement of leadership teams in the management system motivates the entire organization to align with your company’s goals and objectives.

Introduction to Risk and Opportunity Management

Using the management system as a monitoring mechanism helps identify opportunities for fundamental improvements and strengthens risk-based thinking.

Integrated Approach

With the new structure applicable to all ISO management systems, adapting standards into multi-system integrated approaches is now much easier.

BENEFITS OF THE STANDARD

Establishing, maintaining, and certifying a Quality Management System allows businesses to improve commercial performance and increase long-term competitiveness in the market.

Beyond market advantages, ISO 9001 brings continuous improvement discipline and structure. It helps reduce institutional and financial losses through risk management, maximize opportunities, and ensure ongoing customer satisfaction, compliance with legal requirements, and product-service conformity.